Discovery → Process Map → Supervised agents

Your SOPs describe a company that doesn’t exist.

We map how work actually happens — every finding tied to evidence — then automate only what earns it, with agents that draft for human approval and prove themselves run by run.

Book a discovery call
How it works ↓

evidence-linked · shadow mode first · append-only audit

shadow run · morning exception triageSHADOW
3 drafted · 3 escalated0 actions executed — a human approves every run
The loop

Discover. Synthesize. Automate — in that order.

01 / DISCOVER

Evidence, not anecdotes

Interviews (live or recorded), SOPs and wikis, read-only system signals — normalized into one evidence corpus. Collectors never write to your systems; they don't even mark an email as read.

02 / SYNTHESIZE

The ranked Process Map

Every repeated process scored on frequency, time cost, automatability — divided by risk, so risky work must earn its rank. The documented-vs-actual gaps surface as findings. A billable deliverable on its own.

03 / AUTOMATE

Shadow mode first

Approved processes compile to agents whose read tools run live and whose every write is intercepted into an approval queue. Your team judges finished drafts, not promises.

Governance, measured

Autonomy is earned per task — and lost automatically.

Every spec carries a graduation gate (e.g. ≥10 reviewed runs at ≥95% approval). The system computes eligibility; promotion is a human act. Fall below your own gate and you’re demoted back to shadow — automatically. Kill switch always on.

14

shadow runs reviewed in the reference pilot

0

fabricated answers across 4 designed trap cases

9/10

approval rate that earned the first graduation

100%

of escalations were the correct call, verified by review

Reference pilot: a full-loop simulated engagement (realistic SOPs, transcripts, and system fixtures) on production code. Client-site figures depend on process mix and data access.

Every claim has a source.
Every action has a reviewer.

Engagements

The map first. The agents only where the map says so.

Discovery

2–3 weeks

Interviews + document ingestion → the evidence-linked, ranked Process Map. A deliverable you keep whether or not you automate anything.

  • Interview + SOP synthesis
  • Ranked automation portfolio
  • Documented-vs-actual findings
  • Round-2 discovery guide
Scope it on a call

Shadow pilot

4–6 weeks

Your top 2–3 processes become supervised agents drafting real work into an approval queue your team reviews.

  • Agent specs you approve
  • Live-input connectors (read-only)
  • Approval queue + audit log
  • Weekly metrics: approval rate, hours saved
Scope it on a call

Scale program

Quarterly

Department-by-department rollout: federated review, autonomy graduation, and the connector library amortized across teams.

  • Departmental reviewer queues
  • Graduation + auto-demotion gates
  • Self-hosted appliance deployment
  • Executive metrics roll-up
Scope it on a call
FAQ

The questions a careful buyer asks.

In shadow mode it can't act — it drafts, and your team approves or rejects every run. In our reference pilot the agent caught a 5% price variance, refused to draft the bill, and routed it to Purchasing. Escalation is the default posture: a spec that over-escalates is tunable; one that guesses is dangerous.

Before you buy any automation, buy the map.

A two-to-three-week discovery produces the evidence-linked Process Map — yours either way. If automation makes sense, the first agents draft real work for your approval within days.

Book a discovery call